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Docs revamp services

This service is for you if you have an existing documentation project you're looking to update or overhaul. Maybe it's grown so much that it's like a monster. Maybe the content needs a full audit and reorganization. Maybe you've inherited the documentation from someone else and you're not sure where to begin. Let's reel it back in, refocus, redefine, and morph those docs into shape!

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Quick Coaching

With Quick Coaching, you get a preset number of sessions on specific topics for a flat fee. It's the most cost-effective form of coaching. I'll walk you through the most common considerations, processes, best practices, and pitfalls and answer questions related to your use case.

I'll also provide homework and templates to generate documents and plans to keep you organized and on-track.

This Quick Coaching package is three one-hour sessions offering guidance on these topics:

Content Audit

You'll leave this session with a plan to conduct a comprehensive audit of your content to identify current needs and gaps within the content. Guided homework will help you classify current content into content types to determine if those types require additional audit processes.evaluate your tooling/platform to guarantee it's still a good fit and help you audit your current processes.

Needs Assessment

You'll leave this session with a plan to assess your current needs and goals for your tooling/platform and your processes. Guided homework will help you evaluate your information architecture and tooling to determine if changes are needed.

Implementation

You'll leave this session with a high-level phased plan to update and launch your changes. Guided homework will help you detail and begin your efforts.

Cost: $600 USD

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Full Coaching

With Full Coaching, you get a more hands-on approach tailored (and priced) for your needs. We'll draft a custom Statement of Work (SOW) to cover the topics and processes you care about. I'll get to know your project and organization in detail and provide sessions and homework to get you where you want to be.

Sessions and deliverables in this Full Coaching package can include:

Audit Process

We'll discuss and/or define a custom process for you to audit your existing content.

Information Architecture

We'll discuss and/or create a new information architecture to fit your current needs.

Tooling Requirements

We'll discuss and/or define the features and functionality your documentation tool/platform must have to support your current needs.

Tool Report Card

We'll discuss and/or compare your current tool with the defined requirements to determine if changing tools would help your revamp.

Metadata Plan

We'll discuss and/or define what metadata and processes for updating and maintaining things moving forward to avoid hitting this point again.

Content Update Plan

We'll discuss and/or create a rough timeline and plan for updating your documentation.

Revamp Goals

We'll discuss and/or draft a list of pain points and goals the audit should address.

Measuring Success

We'll discuss and/or draft a list of metrics you can track to determine if the revamp has been successful at addressing the defined goals.

Cost: Varies based on deliverables, length of engagement, etc.

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